Bookings & Deliveries frequently asked questions
How do I make a booking?
You can send us an email, fill our booking form or just give us a call and we will complete the booking for you.
How do I pay?
We accept all major bank and credit cards. You can also send us a cheque or make an EFT transfer to direct deposit in our bank account.
Is a booking deposit required?
Yes, orders are served on a first come first serve basis. We require a 50% non-refundable deposit at the time of booking so we can reserve the equipment for your party date.
Which areas do you serve?
We deliver to the metro areas of the capital cities, up to about 120km from the city centre.
Do you deliver or do I need to pick up the equipment myself?
We deliver and pick up all our equipment. However, you can save the delivery cost by picking up a few of our products such as: cocktail machines, chocolate fountains, a single marquee and our music and light systems.
How do you calculate the delivery cost?
The delivery cost is based on the type and amount of equipment ordered, the distance from the CBD’s of the cities we serve and the ease of access to the party/event ground.
Does delivery price include pick-up as well?
Yes, we charge one fee that includes both delivery and pick up.
How do i pay? Is a deposit required?
Yes, we require a 50% deposit at the time of booking. Orders are served on a first come first serve basis. The balance of your payment is due at least 7 days prior to the scheduled date of your event.
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